In respond to the tight project timeline, we have decided to build the product as a scalable Minimum Viable Product (MVP) focusing on four key directions: Classification, Summarization, Response Suggestion and Report and Analytics. This strategy enabled us to implement essential features to address user needs as the top priority, and facilitated quick feedback from stakeholders and iterated the development process.

Another challenge we faced was the absence of direct competitor in the market during the product ideation phase. To navigate this, we conducted extensive online research and drew inspiration from both indirect competitors and various digital products. This approach allowed us to identify important features and explored different way to present complicated information.